Please do not rely on the local delivery person leaving a card to tell you it is awaiting collection – this often does not happen.Sherlock Holmes refuses to be forgotten, despite the passage of years and newer ways to investigate crimes meant to surpass superhuman ingenuity. If it was an untracked service and the longest estimated delivery time has passed then please go to your local sorting office and ask if the item is there with a proof of ID. If there is a delay between it being shown as leaving the UK on the Royal mail site and the tracking commencing in your local country the item will be processing through customs. Royal Mail: and for once it has left the UK you can track it on your country’s local delivery service which you can find here.
If it was a tracked service you can track it here: If it is a tracked service, you will receive an email with the tracking number for either Royal Mail or DHL once it is dispatched by us. Please refer to your order dispatch confirmation email to see when your order was dispatched, with who and whether it was a tracked service. Or email the web team to confirm your delivery details, Please provide your full BFPO address at the checkout, (even if DHL was selected) to ensure successful delivery. We offer delivery to BFPO addresses, however all orders will be shipped with Royal Mail / Parcel Force If you cannot find the information you need in the details above or in the checkout, or if you have any questions at all about international shipping, then please do not hesitate to contact us 1.4 HM Forces Customers This will present the shipping options available for your country, their cost and estimated delivery times. The easiest way to work out how much it will cost to ship your item and which shipping options are available to you, is to add the items you want to your basket, proceed to the checkout and enter your destination county. The table below give you an indication of the typical cost and delivery time for the economy service to our most popular destinations but we can ship anywhere in the world.
For a standard service we use Royal Mail 24 tracked and prices are £3.99-£12.99. Prices for economy delivery are £2.99-£8.99, shipped with Royal Mail 48. For premium delivery, as DHL impose significant surcharges for certain UK Postcodes we use Royal Mail instead of DHL. *Pre-noon and Saturday Guaranteed Deliveries in the UK: For most products and addresses this can be arranged at an additional cost, but to ensure this is possible and to confirm the price, please contact us to discuss your specific requirements 1.2 UK Remote Areasįree shipping for orders over £50 is offered to all UK customers. If you choose a tracked service please ensure that someone is home to ensure it can be delivered as we cannotĪrrange to leave it in the shed or with a neighbour, for example. *Please note, for some rural areas delivery times may take slightly longer – if you need to know what these will Range of prices, the actual cost will be determined by the weight of the package. The table below details shipping costs, delivery times and tracking for our UK shipping options. On a Friday will be shipped the following Monday. ‘next day’ then please ensure you place your order by 12pm (UK time). If you need your item more quickly there are express options available and if you need it Mail Second Class for smaller items and DHL Economy for larger items. We offer a free delivery option on all UK orders over £50. 1.1 UK Customers (please see below for international orders) This will present the shipping options available, their cost and estimated delivery times. To you, is to add the items you want to your basket, proceed to the checkout and enter your destination county. The easiest way to work out how much it will cost to ship your item(s) and which shipping options are available If you haveĪny time constraints please note these in the comments box or pick an express shipping option. In these instances, processing may take slightly longer. Or to be delivered directly from a store. The majority of garments will be sentĭirectly from our warehouse, however there may be occasion where items are to be picked from a store location, Weekend being picked up on Monday morning and dispatched in date order.
Please note the Web & Customer Services teams are available Monday to Friday, with all orders from the For more information for international customers about UK VATĪnd import taxes, please visit our detailed International Customers Pageįor details about returns, please read our Returns Policy We can ship our products to anywhere in the world. Offered to all our customers be they in store or on our website. Walker Slater was established in 1989 and have been selling online since 2012.
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